"What are our people doing?"

The consultancy company Acterus helps companies to make their IT more efficient. They implement software, manage product information and streamline all processes. Companies can go to their first-line service desk with all their questions and problems. Acterus also works closely with the software company SyncForce. SyncForce develops the “Product Success Platform”. This platform makes it easier to market products through multiple channels. Acterus consultants implement the platform and familiarize companies with it. They keep a close eye on the hours they spend on their customers and projects. That became difficult and unclear in 2014. Until Acterus contacted the Mechelen-based software company ionProjects.

ionBIZ creates order

"Easy said? We sell hours, "says Managing Director Louis Kuijf. "Our consultants keep track of which customers and which projects they work for." Due to the enormous growth of the company, that time registration soon became a problem. “We lost the overview.  We had to find a way to clearly state who was doing what and for how long. And to immediately invoice that as well. ”After a search on the internet, Louis requested a demo at ionProjects. That software company develops the ERP software ionBIZ and adapts it to the needs of the customer. Louis was immediately convinced: "The interface was sleek and simple and I saw expansion options that we would definitely need."

Jump Start

After a day of explanation from ionProjects, Acterus started working on the basic configuration of ionBIZ. Louis: “With our experience that was easy. But the interface is so intuitive that even people without IT knowledge can get away with it quickly. Is it not possible? Then there is always the help desk. You call or email them. Or you can log a ticket in the ionProjects system itself. Then you can see the progress at any time. ”As soon as time registration was up and running, Acterus gradually mad use of more ionBIZ features such as: holiday registration, project management and invoicing. Louis wants to use the software more widely so that all parts of the company work together seamlessly.

Highly recommended

Louis Kuijf is relieved to find the partner Acterus needed in ionProjects. “Thanks to ionBIZ we work faster and more efficiently and we always keep an overview. Are you looking for a stable and flexible ERP software package? Then definitely request your demo. You’ll see with your own eyes what ionBIZ does for you. "