Please fill in your details below. We'll contact you and schedule a personal online demo with you.

Name is required.
Company is required.
Email is required. SUBMIT
Name is required.
Company is required.
Email is required.
Country is required.
Description is required. SUBMIT

If you have a functional question or you want to report an issue, please fill in the registration form below. We will contact you as soon as possible with an answer or a solution.

Support opening hours:   Weekdays 9.00 am - 5.00 pm (CET)
Phone:   +32 (0)15 715 615
Name is required.
Company is required.
Email is required.

Your message here:

Description is required. Description is required.
ATTACH FILE / 5 MB
SUBMIT
Job title is required
Job location is required
Name is required.
Phone number is required.
Email is required.

Your message here:

Description is required.
ATTACH FILE / 5 MB
SUBMIT
Name is required.
Company is required.
Email is required. SEND REQUEST
Menu

Discover how our

TICKETING

will streamline the handling and follow-up of tickets.

Ticketing

Issue tracking is commonly used in an organization's customer support center to create, update and resolve reported customer issues. It can also be used internally to follow up sales or software development.

  • Management of all issue types (Ticket, Task, Support, Action, Bug, Calls ...)
  • Automated alerts and reminders
  • Service Level Agreements with timer and escalation rules
  • Status rules with automated alerts and mailings
  • History of taken actions on tickets
  • SCRUM development, iterations and workload via points or hours
  • Release notes and test information
  • Customer portal to add tickets with follow up and collaboration facilities
  • Standard reports
    • Open tickets
    • ...

GET IN TOUCH

Call or email us anytime if you’d like to get in touch with us. Is it about an idea for a feature, a question you have, or to brainstorm about an exciting new partnership.

Support:

Contact

Marketing and Sales:

Contact

Other inquiries:

Contact

Local Office / Belgium

Kleine Nieuwedijkstraat 71

2800 Mechelen

Tel +32 (0)15 715 615

Local Office / Netherlands

Havendal 4

4814 DB Breda

Local Office / Romania

Doctor Iosif Nemoianu 9

300011 Timișoara

Tel +40 356 43 94 93

© 2018 ionProjects - Privacy statement